Included Services 

e-Knowledge

e-Knowledge is an online, searchable knowledge database using artificial intelligence to return the most relevant answers to your questions and product queries. It is accessible 24/7. 

Software Updates

We invest in ongoing research and development to ensure our software is up to date. We will manage the implementation of software updates reflecting regulatory, legislative and tax changes; and service packs with additional software features and functions. 

Client Support

Our dedicated team of support staff are professionally trained and focused on delivering a high level of customer service. Support is available during normal business hours via phone and email. 

Data Care

Data Care, Disaster Recovery, Business Continuity Planning or Crisis Management - no matter what term you use, we have planned for the unexpected. Our complementary Payroll Data Care service provides data backup, electronic vaulting and remote access to payroll software in the event of a disaster. More about Data Care
 

Optional Services 

Training

We provide a comprehensive range of training courses for Meridian where users can update their skills, gain advanced knowledge, or, in the case of new staff, learn how to get started on Meridian. Our courses are aimed at varying levels of proficiency and held regularly at MicrOpay Training centres around Australia. Course Descriptions 

Recruitment

For your peace of mind, we have a range of candidates who are skilled in Meridian, able to fill temporary or permanent payroll positions with your organisation. Recruitment Services

Consulting

Our payroll and HRIS consulting services put best practice at your fingertips. Our team of industry experts offer invaluable assistance in a range of disciplines relating to all aspects of your payroll processes and system. See our range of Consulting Services